Note operations

To access the note operations, the selected Object Type for the script must be Note. The task object may be available for Note scripts that are invoked by a task note rule. The object contains the following note data and additional helper methods:
  • create_date
  • mentioned_users
  • text
  • user_id
  • addNote(text), which adds a reply to the note with the given text. Returns a Note object for further customization.
  • getParentObject(), which returns the incident or task script object that owns this note.

Type note. to access the types of data and helper methods.