Change Password Portal Page Flow

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The workflow of the Change Password Portal is not configurable. In the following scenario, the trading partner decides to change his password.

When a user connects to Sterling File Gateway, Secure Proxy presents a Login page. The user provides user credentials. If the credentials are valid, a Change Password page is displayed. The user can view the password policy or change his password. If the user successfully changes his password, Secure Proxy presents a successful password change message. If the user fails to successfully change his password, a Change Password page is displayed with an error message.

To change a password, the user must follow the restrictions defined in the password policy. However, the user will not be locked out of Secure Proxy if he does not define a valid new password.

Note: The setting to allow the trading partner to change his password is in the Sterling External Authentication Server group profile. This profile is specified in the protocol policy configuration.