Problems while taking Snapshots

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Use the solution that is provided to work around this problem.

Problem

The following errors can be on the virtual appliance Local Management Interface (LMI) and the Command Line Interface:
  • From the LMI: System Error
  • From the CLI: 
    
sdsva.example.com >snapshots> create
Unexpected error

Cause

This error might be caused by a full virtual appliance disk. While taking a snapshot, monitor the Disk usage from the LMI. I there is any "High Disk Usage" message on Dashboard, check the free space on Disk usage tab. If space is very low, the snapshot creation might fail.

Solution

  1. From the local management interface, click Configure Directory Suite > Advanced Configuration > Custom File Management > CustomOut > archived_logs to clean the logs.
  2. From the local management interface, click Manage > Maintenance > Core dumps to clean the core dumps, if there are any.