Unlocking a locked admin user

The virtual appliance admin user account is locked out after 10 failed login attempts. The account is unlocked after 60 minutes.

About this task

The IBM® Security Directory Suite virtual appliance admin user is locked out after 10 failed attempts to log in to the virtual appliance console or the command-line interface. The locked admin user account can be unlocked with the following methods.

1. If the admin user is locked after 10 failed attempts to log in to the virtual appliance console, take one of the following actions:
   • Wait for 60 minutes after which the admin user is automatically unlocked.
   • Use the unlockadmin command to unlock the admin user account immediately. From the virtual appliance command-line interface, run the following command:

     sds server_tools unlockadmin

     This command deletes the failed login attempt lock file and allows the admin user to log in to the virtual appliance console. For more information, see unlockadmin.
2. If the admin user is locked after 10 failed attempts to log in to the virtual appliance command-line interface, you must wait for 60 minutes until the admin user is automatically unlocked.