2700 Unable to access NTP network time server

Explanation

Cluster time cannot be synchronized with the NTP network time server that is configured.

User response

There are three main causes to examine:

  • The cluster NTP network time server configuration is incorrect. Ensure that the configured IP address matches that of the NTP network time server.
  • The NTP network time server is not operational. Check the status of the NTP network time server.
  • The TCP/IP network is not configured correctly. Check the configuration of the routers, gateways and firewalls. Ensure that the cluster can access the NTP network time server and that the NTP protocol is permitted.

The error will automatically fix when the cluster is able to synchronize its time with the NTP network time server.

Possible Cause-FRUs or other:

  • None