2020 IP Remote Copy link unavailable.

Explanation

This error can occur when remote copy link is unavailable. You can configure a maximum of three IP partnership from a system. To identify which partnership is in error state, the system shows 3 node errors 889, 890 and 891 corresponding to these partnerships such that 889 translates to first IP partnership and so on. All three node errors are mapped to the same error code 2020. To determine the remote partnership ID for which error is reported, look at the Node Error Data field in the properties and sense data of the reported event.

User response

To fix this event, complete these steps:
  1. Verify the connection between to the systems with the svctask ping command. If ping works, there must be something that is blocking a specific port traffic. If ping does not work, there might be no route between the systems. Check the IP gateway configuration on the system nodes and the IP network configuration. If the error 2020 persists, continue to the next step.
  2. In the management GUI, select Monitoring > Events.
  3. To determine the partnership ID, right-click the error 2020 and select properties to verify the node error and the corresponding partnership. The node errors are displayed in the Event ID field.
  4. Click Run Fix. In the fix procedure for the error, details are displayed about the local node that has the error, such as, the local port being used for the partnership. It also includes details about the remote system in the partnership. The following reasons can cause this error:
    • A firewall or switch has not been properly configured to enable communication over port 3265.
    • An external system is blocking access to port 3265.
    • Other LAN issues exist such as faulty switch cabling.