Cannot install the IMS Server

Different factors can cause the IMS Server installation to fail.

The IMS Server installation can fail for any of the following reasons:

Database server has low disk space

Before you install the IMS Server, ensure that you have enough disk space for the database server and for the computer that hosts the IMS Server. See "Hardware and software requirements" in the IBM® Security Access Manager for Enterprise Single Sign-On Planning and Deployment Guide.

WebSphere® Application Server security details are not correct

Specify the correct application security details.

• Ensure that you enter the correct SOAP port.
  Note: You can determine the correct port number in the following directory for each profile. For example:

  Stand-alone: <was_home>/profiles/<AppSrv01>/logs/AboutThisProfile.txt

  Network deployment: <was_home>/profiles/<Dmgr01>/logs/AboutThisProfile.txt

  For example:

  • For WebSphere Application Server Stand-alone, the SOAP port for the application server is 8880.
  • For WebSphere Application Server Network Deployment, the SOAP port for the Deployment Manager is 8879.
• If the security validation for WebSphere Application Server fails, you entered the wrong information. In this case, you can restart the installer.

WebSphere Application Server administration security settings are not correct

Ensure that you specify the correct:

• WebSphere administrative user name and password
• SSL trusted keystore password

WebSphere Application Server is not available

Ensure that:

• The WebSphere Application Server is started.
• The host name can be resolved.

An Installer UI Error is prompted when the IMS Server installer is executed on Windows Server 2012

Do the following tasks:

1. Change the compatibility level of installer .exe to Windows 7.
2. Run the installer in the command line.
3. Add -i GUI or -i Console.