IBM RPA Studio's recorder does not map possibly due to display scaling
The IBM RPA Studio's recorder tool does not trigger or map when you hold the mapping keys. It fails to map elements from an application.
There is no visual cue. Either the recorder does not start or it starts but it does not map any elements.
You are using a screen scale other than 100%.
Resolving the problem
- Set your Windows display to a 100% scale. For more information, see View display settings in Windows 10.
- Restart IBM RPA Studio.