Troubleshooting the IBM RPA SaaS edition installation

Learn how to isolate and solve problems.

• Out of licenses after installation
  You can get this warning if the Bot Agent service is not running.

• Invalid license
  You see the message Invalid license when you go to the license page.

• Invalid certificate
  You see the message Invalid certificate when you go to the license page.

• Reconfiguring the proxy server
  You want to reconfigure the proxy server for IBM RPA.

• The authentication.config is empty after the installation
  After you install the IBM RPA Client, you get an error when trying to log into IBM RPA Studio or when trying to deploy a bot on the same machine.