Troubleshooting

Learn how to isolate and solve problems in IBM RPA.

If you experience issues with IBM RPA and your problem is not listed, contact IBM Support and send them your log and config files.

Starting from version 23.0.16, IBM RPA now ships with a tool that automatically gathers log and config files, packaging them into a compressed zip file. To learn how to use this tool to get a better IBM Support experience, see Collecting logs for IBM Support.

Troubleshooting IBM Robotic Process Automation installation

Troubleshooting IBM Robotic Process Automation