Deploying a chatbot for IBM RPA SaaS
The main resources to deploy an IBM RPA chatbot in IBM RPA SaaS consist of Bot Runtime licenses, a chatbot instance, and a chatbot mapping to map the resources that a chatbot instance uses to run such as script, script version, and computers. Learn more about how to implement a chatbot in production in the following topics.
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Requirements for deploying chatbots in IBM RPA SaaS
Review the requirements to deploy chatbots in the IBM RPA SaaS. -
Requesting a chatbot instance
Request a chatbot instance to deploy your chatbot scripts. -
Creating a chat mapping
Create a chat mapping to configure every resource that an IBM RPA chatbot needs to run. -
Navigating to web chat in IBM RPA SaaS
Chat to an IBM RPA chatbot by using the web chat. -
Integrating the chatbot with channels in IBM RPA SaaS
Integrate your IBM RPA chatbot with channels such as Telegram, Microsoft Teams, Facebook Messenger, Slack, and Twilio. -
Using custom parameters in IBM RPA SaaS
Send custom parameters to the chatbot by using API calls.