A connection is authorized by an unknown email on the Connections page

When you access your connections on IBM RPA Control Center, a connection has been authorized by an unknown email.

Symptoms

The email responsible for authorizing a connection is labeled as unknown.

Causes

Starting from 23.0.2, applications can have different scopes. If the application does not have the proper scopes, it will cause an unknown status.

Resolving the problem

🛈 Requirement: Your user must have permission to manage applications.
See the Checking user permissions topic to learn how to check your user permissions.

Make sure the application has all the required scopes according to the applications documentation.