Creating a bot integration with the Facebook channel

You can deploy a chatbot on IBM RPA on premises. Learn how to create a bot integration with the Facebook™ channel.

Before you begin

  1. Create a chatbot instance. See Creating a chatbot instance for instructions.
  2. Create a chat mapping for your IBM RPA chatbot script. See Creating a chat mapping for instructions.

Procedure

Create a bot in the Facebook

  1. Collect and save the Page ID data. See Copy the Page ID External link for instructions.
  2. Create a Facebook™ app and save the App ID and App Secret data. See Create your app External link for instructions.
  3. Enable the Facebook™ Messenger. See Enable Messenger External link for instructions.
  4. Generate and save the Page Access Token data. See Add pages and generate tokens External link for instructions.

Configure your bot in Azure

For more information about how to configure your bot in Azure, see Configure your bot in Azure. Save the Callback URL and Verify token data.

Enable the webhooks

For more information about how to enable webhooks, see Enable webhooks External link for instructions.

What to do next

Test your bot with the Facebook™ Messenger.