User Data Folder

The Win Collect agent stores extra data in the User Data Folder. By default the extra data can be found at %ALLUSERSPROFILE%/WinColllect/Data/. You can configure a different file path in the agent configuration.

Some of the data of interest that is stored at this location is the following.

  • Source device bookmarks. These track processed events.
  • Events on disk. These events are saved to files in the User Data Folder when they are unable to be sent to a destination.
  • Raw messages.
Attention: Events on disk are stored in a folder that corresponds to the Name of the destination they are sent to. If the Name of the destination is changed while there are events on disk, these events remain in the User Data Folder under the previous name. After changing the Name of a destination, verify that there are no events that are located in the User Data Folder under WinCollect/Data/Events/<OldDestinationName>. Rename the folder to use the updated destination Name if there are events present.