Editing custom offense close reason

Editing a custom offense close reason updates the reason in the Custom Close Reasons window and the Reason for Closing list box on the Close Offense window of the Offenses tab.

Procedure

  1. On the navigation menu ( Navigation menu icon ), click Admin.
  2. In the System Configuration section, click Custom Offense Close Reasons.
  3. Select the offense close reason that you want to edit.
  4. Click Edit.
  5. Type a new unique reason for closing offenses. Reasons must be between 5 and 60 characters in length.
  6. Click OK.