Uploading a license key

License keys determine your entitlement to IBM® QRadar® products and features, and the system capacity for handling events and flows.

Before you begin

If you need assistance to obtain a new or updated license key, contact your local sales representative.

About this task

You must upload a license key when you are doing these tasks:
  • Updating an expired QRadar console license
  • Increasing the events per minute (EPS) or flows per minute (FPM) limits
  • Adding a QRadar product to your deployment, such as IBM QRadar Vulnerability Manager, to your deployment

As of QRadar V7.3.0, you do not need to upload a new license when you add an Event Processor or Flow Processor to your deployment. Event and flow processors are automatically assigned a perpetual, or permanent, appliance license, and you can allocate EPS or FPM from the license pool to the appliance.

As of QRadar V7.3.2, you can now acquire stackable EPS/Flow increments instead of replacing existing console or other managed hosts license when you need to increase the overall event or flow thresholds of your deployment. After the licenses are uploaded and deployed, the event/flow capacity can then be reallocated through the License Pool Management.

If the license key for your QRadar Console expires, you are automatically directed to the System and License Management window when you log on. You must upload a license key before you can continue.

If a managed host system has an expired license key, a message is displayed when you log in that indicates that a managed host requires a new license key. You use the System and License Management window to update the license key. If the license pool is not over allocated, delete the expired key and allocate EPS or FPM from the license pool to the managed host.


  1. On the navigation menu ( Navigation menu icon ), click Admin.
  2. In the System Configuration section, click System and License Management.
  3. On the toolbar, click Upload License.
  4. In the dialog box, click Select File.
  5. Select the license key, and click Open.
  6. Click Upload, and then click Confirm.


The license is uploaded to your QRadar Console and is displayed in the System and License Management window.

By default, most licenses are not immediately allocated to a QRadar host. However, the system automatically allocates all QRadar Vulnerability Manager, QRadar Risk Manager, and QRadar Incident Forensics keys to the QRadar console.

Note: Incremental licenses that increase capacity for events and flows are automatically allocated to the Console.

What to do next

Allocate the license to a system.