Installing QRadar Certificate Management

Use the IBM® QRadar® Assistant app to install the IBM QRadar Certificate Management app archive on your QRadar Console. If the QRadar Assistant app is not configured, download the QRadar Certificate Management app archive from the IBM Security App Exchange (https://apps.xforce.ibmcloud.com/) onto your local computer. You must have an IBM ID to access the App Exchange.

Before you install the app, ensure that your site meets the minimum memory (RAM) requirements, 200 MB of free memory from the application pool of memory. If the QRadar Certificate Management fails to install, then your application pool does not have enough free memory to run the app. Consider adding an App Host to your QRadar deployment. For more information about required memory, see Apps and Resource Limitation (https://ibm.com®/support/pages/qradar-apps-and-memory-resource-limitation).

QRadar uses an App Host, which is a managed host, that is dedicated to running apps. App Hosts provide extra storage, memory, and CPU resources for your apps without impacting the processing capacity of your QRadar Console. For more information, see App Hosts.

  1. Choose one of the following methods to download your app:
    • If the IBM QRadar Assistant app is configured on QRadar, use the following instructions to install QRadar Certificate Management: QRadar Assistant app (https://www.ibm.com/support/knowledgecenter/SS42VS_SHR/com.ibm.apps.doc/t_qradar_adm_assistant_download.html).
    • If the QRadar Assistant app is not configured, download the QRadar Certificate Management app archive from the IBM Security App Exchange (https://apps.xforce.ibmcloud.com/) onto your local computer. You must have an IBM ID to access the App Exchange.
  2. If you downloaded the app from the App Exchange, complete the following steps:
    1. On the QRadar Console, click Admin > Extensions Management.
    2. In the Extension Management window, click Add and select the app archive that you want to upload to the console.
    3. Select the Install immediately checkbox.
      Important: You might have to wait several minutes before your app becomes active.
    4. To preview the contents of an app after it is added and before it is installed, select it from the list of extensions, and click More Details. Expand the folders to view the individual content items in each group.
Under Extensions Management QRadar Certificate Management status changes to Install when the installation completes and the QRadar Certificate Management icon appears under the Admin tab. If you have problems with the installation, see QRadar apps troubleshooting (https://www.ibm.com/support/knowledgecenter/SS42VS_SHR/com.ibm.apps.doc/c_apps_troubleshooting.html).
When the installation is complete, clear your browser cache and refresh the browser window before you use the app. QRadar Certificate Management does not require configuration after you install it.