Use the IBM®
QRadar®
Assistant app to install the IBM
QRadar Certificate Management app
archive on your QRadar
Console. If the QRadar Assistant app is not configured,
download the QRadar Certificate
Management app archive
from the IBM Security App Exchange
(https://apps.xforce.ibmcloud.com/) onto your local computer. You must have an IBM ID to access the App Exchange.
Before you install the app, ensure that your site meets the minimum memory (RAM) requirements,
200 MB of free memory from the application pool of memory. If the QRadar Certificate Management
fails to install, then your application pool does not have enough free memory to run the app.
Consider adding an App Host to your QRadar deployment. For more
information about required memory, see Apps and Resource Limitation (https://ibm.com®/support/pages/qradar-apps-and-memory-resource-limitation).
QRadar uses an App Host,
which is a managed host, that is dedicated to running apps. App Hosts provide extra storage, memory,
and CPU resources for your apps without impacting the processing capacity of your QRadar Console. For more
information, see App Hosts.
- Choose one of the following methods to download your app:
- If the IBM
QRadar
Assistant app is configured on QRadar, use the following
instructions to install QRadar Certificate
Management:
QRadar Assistant app
(https://www.ibm.com/support/knowledgecenter/SS42VS_SHR/com.ibm.apps.doc/t_qradar_adm_assistant_download.html).
- If the QRadar
Assistant app is not configured, download the QRadar Certificate
Management app archive from the IBM Security App
Exchange (https://apps.xforce.ibmcloud.com/) onto your local computer. You must have an IBM ID to access the App
Exchange.
-
If you downloaded the app from the App Exchange, complete the following steps:
- On the QRadar
Console, click .
- In the Extension Management window, click
Add and select the app archive that you want to upload to the console.
- Select the Install immediately checkbox.
Important: You might have to wait several minutes before your app becomes active.
- To preview the contents of an app after it is added and before it is installed, select
it from the list of extensions, and click More Details. Expand the folders to
view the individual content items in each group.
Under
Extensions Management
QRadar Certificate
Management status changes to Install
when the installation completes and the QRadar Certificate Management icon appears under the Admin
tab. If you have problems with the installation, see
QRadar apps troubleshooting
(https://www.ibm.com/support/knowledgecenter/SS42VS_SHR/com.ibm.apps.doc/c_apps_troubleshooting.html).
When the installation is complete, clear your browser cache and refresh the browser window
before you use the app. QRadar Certificate
Management
does not require configuration after you install it.