Verifying partition storage problem

You verify a partition storage problem by creating a temporary file on the IBM QRadar Console or a managed host.

Before you begin

Verify that the partition storage problem is not caused by external storage that is slow or unavailable.

Procedure

  1. Use SSH to log in QRadar Console.
  2. Create a test by typing the following commands:

    touch /store/backup/testfile

    ls -la /store/backup/testfile

  3. If one of the following two messages is displayed, increase the partition test timeout period.
    • touch: cannot touch `/store/backup/testfile': Read-only file system
    • nfs server time out
    1. Click the Admin tab.
    2. On the System Configuration menu, click System Settings > Advanced.
    3. In the Partition Tester Timeout (seconds) list box, select or type 20.
    4. Click Save.
  4. Choose one of the following options:
    • If you use a network file system, such as iSCSI, Fibre Channel, or Network File System (NFS), then contact your storage administrator to verify that the file servers are accessible and operational.
    • If you use a local file system, then you might have a file system issue or a failed disk.