Verifying the status of primary and secondary hosts

You must verify that the primary and secondary HA hosts are operational.

Procedure

  1. Identify whether the primary HA host was configured as a console or managed host.
  2. If the primary HA host is configured as a console, use SSH to log in to the Cluster Virtual IP address as the root user:
    • If you can connect to the Cluster Virtual IP address, restore access to the QRadar. For more information, see the IBM® Security QRadar® SIEM Troubleshooting Guide.
    • If you cannot connect to the Cluster Virtual IP address, use SSH to log in to the secondary HA host as the root user to ensure that it is operational.
  3. If your secondary host is configured as a managed host, use SSH to log in to the secondary HA host as the root user.
    • If you cannot connect to the primary or secondary HA host by using SSH, ensure that your network and hardware configuration is operational.
    • If you can connect to the primary and secondary HA host, identify the most recently active HA host in your HA cluster.