User authentication failed for automatic updates

38750127 - Automatic updates user authentication failed. A valid individual IBM ID is required.

Explanation

Valid credentials are required to authorize automatic downloads from the update server.

User response

Select one of the following options:

  • Administrators must register for an account on the IBM® support website (http://www.ibm.com/support/).
  • To view the automatic update settings, on the Admin tab, click the Auto Update icon and select Change Settings > Advanced. Administrators can confirm that the user name and password in the Settings window are correct.