Scan failure error

38750090 - A scanner has failed.

Explanation

A scheduled vulnerability scan failed to import vulnerability data. Scan failures are typically caused by configuration or performance issues that result from a large volume of data to import. Scan failures can also occur when a scan report that is downloaded by the system is in an unreadable format.

User response

Follow these steps:
  1. Click the Admin tab.
  2. On the navigation menu, click Data Sources.
  3. Click Schedule VA Scanners.
  4. From the scanner list, hover the cursor in the Status column of any scanner to display a detailed success or failure message.