License expired

38750123 - An allocated license has expired and is no longer valid.

Explanation

When a license expires on the console, a new license must be applied. When a license expires on a managed host, the appliance continues to process events and flows up to the rate that is allocated from the shared license pool.

When the license contributes EPS and FPM capacity to the shared license pool, the expiry might force the shared license pool into a deficit where it does not have enough capacity to meet the requirements of the deployment. In a deficit situation, functionality on the Network Activity and Log Activity tabs is blocked.

User response

  1. Determine which appliance has the expired license.
    1. On the Admin tab, click System and License Management.
    2. In the Display box, select Licenses.

      Expired licenses are shown in the License Information Messages section.

  2. If the expired license is on the console, replace it.
  3. If the expired license is on a managed host, review the shared license pool to ensure that the system has enough EPS and FPM capacity.
    1. If the shared license pool is over-allocated, replace the expired license with a new license that has enough EPS and FPM to meet the system capacity requirements.
    2. If the license pool has enough capacity, delete the expired license. In the License table, select the row for the expired license (shown nested beneath the managed host summary row), and select Actions > Delete License.