Certificate is expired

38750162 - The certificate named <certificate_name> has expired. Please update the certificate as soon as possible.

Explanation

Servers and clients use certificates to establish communication that uses Secure Sockets Layer (SSL) or Transport Layer Security (TLS). Certificates are issued with an expiration date that indicates how long the certificate remains valid.

This message appears when the certificate that is used for SAML authentication is expired. The message appears once a day and QRadar users cannot log in until the expired certificate is replaced or renewed.

User response

Select one of the following options:

If you are using the QRadar_SAML certificate that is provided with QRadar, renew the certificate.
If you are using a 3rd-party certificate, add a certificate.

For more information, see SAML single sign-on authentication in the IBM QRadar Administration Guide.