Admin can run the QRadar Assistant app V3.1.0 or later in offline mode to manage
installed extensions.
About this task
The QRadar Assistant app V3.1.0 or later can run in offline mode in the following situations:
- Internet access is unavailable.
- X-Force API is not connected.
The services that require internet access are unavailable in the offline
mode.
| Functionality |
Online mode |
Offline mode |
| Application Manager |
Yes |
Yes |
| Guide Center |
Yes |
No |
| Featured Applications |
Yes |
No |
| Twitter and Support |
Yes |
No |
| Support Forum |
Yes |
No |
| Watson Integration |
Yes |
No |
Procedure
-
Click the Assistant app icon
, and then the QRadar Assistant is running in offline
mode banner appears in the bottom.
- In the Use Application Manager in offline mode banner, click the
hyperlink text Here.
- In the QRadar Assistant is running in offline mode window, click
Continue.
Tip: Keep the Set Application Manager as startup page in offine
mode check box selected if you want to directly go to Application Manager next time you
open the QRadar Assistant in offline mode.
- See Managing installed extensions for the steps to manage installed extensions.
- Optional: Perform one of the following steps to configure a proxy server for
communication with X-Force Exchange.
- In the tooltip under the Offline indicator in the upper right corner of the page,
click the hyperlink text here to configure the QRadar Assistant app
settings.
- Click Settings, and then select the
Proxy tab.