Use the IBM
QRadar
Assistant app to install the IBM
QRadar Experience Center app archive on
your QRadar
computer.
Before you begin
QRadar V7.3.2 or later use
an App Host, which is a managed host, that is dedicated to running apps. App Hosts provide extra
storage, memory, and CPU resources for your apps without impacting the processing capacity of your
QRadar Console. For more
information, see App Hosts.
Procedure
- Choose one of the following methods to download your app:
- If the IBM
QRadar
Assistant app is configured on QRadar, use the following
instructions to install QRadar Experience
Center: QRadar Assistant app
(https://www.ibm.com/support/knowledgecenter/SS42VS_latest/com.ibm.apps.doc/c_qradar_adm_assist_app.html).
- If the QRadar
Assistant app is not configured, download the QRadar Experience
Center app archive from the
IBM Security App
Exchange (https://apps.xforce.ibmcloud.com/) onto your local computer. You must have an IBM ID to access the App
Exchange.
-
If you downloaded the app from the App Exchange, complete the following steps:
- On the QRadar
Console, click .
- In the Extension Management window, click
Add and select the app archive that you want to upload to the console.
- Select the Install immediately check box.
Important: You might have to wait several minutes before your app becomes active.
- To preview the contents of an app after it is added and before it is installed, select
it from the list of extensions, and click More Details. Expand the folders to
view the individual content items in each group.
Results
If the app installed successfully, you see it listed as 'Installed' on the
Extensions Management page of the Admin tab. If the app
didn't install correctly, see QRadar apps troubleshooting.
What to do next
When the installation is complete, clear your browser cache and refresh the browser window
before you use the app. To open the app, on the Log Activity tab, click
Show Experience Center.