Installing QRadar Event and Flow Exporter

Use the IBM QRadar Assistant app to install the IBM QRadar Event and Flow Exporter app archive on your QRadar computer.

Before you install the app, ensure that QRadar Event and Flow Exporter meets the minimum memory (RAM) requirements. QRadar Event and Flow Exporter requires 200 MB of free memory from the application pool of memory. If the app fails to install, then your application pool does not have enough free memory to run the app. Consider adding an App Host to your QRadar deployment. For more information about calculating the required memory, see Apps and Resource Limitation (

QRadar V7.3.2 or later use an App Host, which is a managed host, that is dedicated to running apps. App Hosts provide extra storage, memory, and CPU resources for your apps without impacting the processing capacity of your QRadar Console. For more information, see App Hosts.

  1. Choose one of the following methods to download your app:
    • If the IBM QRadar Assistant app is configured on QRadar, use the following instructions to install QRadar Event and Flow Exporter: QRadar Assistant app (
    • If the QRadar Assistant app is not configured, download the QRadar Event and Flow Exporter app archive from the IBM Security App Exchange ( onto your local computer. You must have an IBM ID to access the App Exchange.
  2. If you downloaded the app from the App Exchange, complete the following steps:
    1. On the QRadar Console, click Admin > Extensions Management.
    2. In the Extension Management window, click Add and select the app archive that you want to upload to the console.
    3. Select the Install immediately checkbox and then click Install.
      Important: You might have to wait several minutes before your app becomes active.
    4. To preview the contents of an app after it is added and before it is installed, select it from the list of extensions, and click More Details. Expand the folders to view the individual content items in each group.
If the app installed successfully, you see it listed as 'Installed' on the Extensions Management page of the Admin tab. If the app didn't install correctly, see QRadar apps troubleshooting.
When the installation is complete, clear your browser cache and refresh the browser window before you use the app.