Troubleshooting Google G Suite Activity Reports
To resolve issues with the Google G Suite Activity Reports DSM, use the troubleshooting and support information. Errors can be found by using the protocol testing tools in the QRadar® Log Source Management app.
The following steps apply to all user input. The general troubleshooting procedure contains the first steps to follow for any errors with the Google G Suite Activity Reports REST API protocol. Many of the errors related to the Google G Suite Activity Reports REST API protocol can be solved with these basic steps.
- Check for any spelling mistakes or unnecessary characters in the User Account field.
- Reenter all fields.
- Create a service account credential file and enter it into the Service Account Credentials field.