Network errors


Error: “Error obtaining sample events :: Network is unreachable (connect failed”


IBM® QRadar® cannot connect to Google servers to receive Google G Suite Activity Reports events. This error can be related to many network issues, including proxy issues.

Resolving the problem

Follow these steps to resolve your network error.

  1. Ensure that the target event collector has access to the internet.
  2. Ensure that there are no network configurations that are blocking access to Google Admin. Contact your network administrator if you are unable to connect to Google Admin.
  3. Check that the network can access the following hosts: