Adding a custom offense close reason

When you add a custom offense close reason, the new reason is listed on the Custom Close Reasons window and in the Reason for Closing list box on the Close Offense window of the Offenses tab.

Procedure

  1. On the navigation menu ( Navigation menu icon ), click Admin.
  2. In the System Configuration section, click Custom Offense Close Reasons.
  3. Click Add.
  4. Type a unique reason for closing offenses. Reasons must be between 5 and 60 characters in length.
  5. Click OK.

    Your new custom offense close reason is now listed in the Custom Close Reasons window. The Reason for Closing list box on the Close Offense window of the Offenses tab also displays the custom reason that you added.