Disabling a user account

You can disable a user from accessing IBM® QRadar® on Cloud.

You cannot delete an existing user by using the IBM QRadar on Cloud Self Serve app. To delete user accounts, open a support ticket. For more information, see QRadar on Cloud work items that require a support ticket.


  1. Open the Admin settings, and click QRadar on Cloud Self Serve.
  2. Click User Management.
  3. Select the user, and click Edit.
  4. Click Disable.
  5. On the Admin tab, click Deploy Changes.

    The account's Status remains as ACTIVE. But, the User Role shows as Disabled.