Installing a QRadar data gateway on Amazon Web Services from the marketplace image
You connect to IBM®
QRadar® on Cloud through a data
gateway. You can install the data gateway on an Amazon Web Services (AWS) instance by using the
provided Amazon Machine Image (AMI).
It is also applicable for QRadar appliance on AWS
GovCloud.
Before you begin
Ensure that your appliance meets the data gateway system requirements. See System requirements for data gateways.
Schedule a maintenance window for this task and ensure that users do not deploy changes while the data gateway is being added to your deployment.
Ensure that you have the full host name of the Console that you connect to through your gateway appliance.
About this task
For any issues with QRadar software, engage IBM Support. If you experience any problems with AWS infrastructure, refer to AWS documentation. If IBM Support determines that your issue is caused by the AWS infrastructure, you must contact Amazon for support to resolve the underlying issue with the AWS infrastructure.
You must use static private and public IP addresses.
Data gateways must be installed one at a time. If you are installing more than one data gateway, wait until you complete installation of one before you install the next one.