Generating a new token for a data gateway

You must have a valid token to install a data gateway for your IBM® QRadar® on Cloud instance. You generate the token by using the Host Token Management tool in the Self Serve app.

Before you begin

The Host Token Management tool shows tokens that are currently in use and expired tokens. It also shows tokens that are available to use with a data gateway. If there are no available tokens or the expiry date is too near, you can generate a new token for your data gateway.

Procedure

  1. Open the Admin settings, and click QRadar on Cloud Self Serve.
  2. Click Host Token Management.
  3. Enter the IP address for the data gateway in Data Gateway Private IP.
  4. Enter the number of days that you want the token to be valid for in Expires in (days).

    14 is the minimum number of days that you can enter in Expires in (days).

  5. Click Generate Token.

    The token generation can take some time to complete.

    You can click the copy icon Copy icon to copy the token or the hostname URL.

What to do next

You must ensure that you allowlist the data gateway's IP address. Click Manage allowlists in the Host Token Management screen to add the gateway's CIDR value. For more information, see Allowlisting an IP address.