Use the state, location and color of the external LEDs to help you to troubleshoot your
QRadar® Network Packet Capture appliance.
Figure 1. Location of the external LEDs
Activity LEDs
The following table describes the typical states that are indicated by the color of the
Activity LEDs.
Table 1. Activity LEDs and operating status of the appliance
| State and color |
Condition |
| Off |
The driver is not loaded, the Ethernet link is down, or
the port is disconnected. |
| Constant green |
The driver is loaded and the Ethernet link is up, but
there is no traffic. |
| Flashing green |
The driver is loaded and there is traffic on the
ethernet link. |
System LED
The following table describes the typical states that are indicated by the color of the
System LED.
Table 2. System LED and operating status of the appliance
| State and color |
Condition |
| Off |
The power is off. |
| Constant red |
During start-up and the power is on, the SmartNIC is checking the power
supplies. |
| Flashing red |
After start-up and the power is on, there is an unrecoverable hardware
error. |
| Constant yellow |
During start-up and the power is on, and the power supplies are
working. |
| Flashing yellow |
There is a new entry in the hardware log. |
| Constant green |
The FPGA is loaded, and the system is running. |
External time synchronization LED
The following table describes the typical states that are indicated by the
color of the external time synchronization LED.
Table 3. External time
synchronization LED and the operating status of the appliance
| State and color |
Condition |
| Off |
No driver is loaded or the Ethernet link on the Precision Time Protocol
(PTP) port is down. |
| Constant yellow |
The Ethernet link on the PTP port is up. |