Known issues

The IBM® QRadar® Pulse app has required information for known issues.

Version 2.2.4

  • The Top 10 log sources widget in the Event and Flow metrics dashboard uses a new query. When the query is used on an IBM QRadar 7.3.1 deployment, it displays an error. To work around the problem, use the following query instead:
    SELECT logsourcename(logsourceid) AS 'MY Log Sources',
    LONG(SUM(eventcount) / ((MAX(endTime) - MIN(startTime) + 1) / 1000.0)) as event_rate
    FROM events
    GROUP BY logsourceid
    ORDER BY event_rate DESC
    LIMIT 10
    LAST 2 HOURS
  • The Top log sources widget in the Summary view dashboard shows incorrect values if the event count is 1. Currently, there is no work-around for this problem.
  • When you install QRadar Pulse 2.2.2 or later on IBM QRadar 7.3.0 Patch 7, Threat Globe does not install and the Threat Globe dashboard does not work. To prevent the problem, use QRadar Pulse 2.2.1 or earlier on QRadar 7.3.0 Patch 7.
  • If you need to revert to an earlier QRadar Pulse version, it is recommended to export all users' dashboards because the dashboards are removed during reinstallation.

Version 2.2.2


In QRadar Pulse 2.2.2 installed on 
IBM QRadar 7.4.0 or later, do 
not create multiple instances of the Threat Globe. Doing so can cause errors when you upgrade to QRadar Pulse 2.2.3 and can cause the 
Threat Globe to not show up as a dashboard for any users.