Creating an authentication token

Before you can configure the app, you must create an authentication token.

About this task

IBM® QRadar® requires that you use an authentication token to authenticate the QRadar API calls that the app makes. You use the Manage Authorized Services window on the Admin tab to create authentication token.

QRadar on Cloud administrators can learn how to add and manage authorized service tokens by reading Authorized service tokens.

If you're a QRadar on Cloud customer, contact Customer Support to create an authorized service token for you.


  1. On the main app page, click Configure.
  2. In the Configure Authorized Service Token window, click Manage Authorized Services.
  3. In the Manage Authorized Services window, click Add Authorized Service.
  4. Add the relevant information in the following fields and click Create Service:
    1. In the Service Name field, type a name for this authorized service. The name can be up to 255 characters in length.
    2. From the User Role list, select Admin the user role.
    3. From the Security Profile list, select the security profile that you want to assign to this authorized service. The security profile determines the networks and log sources that this service can access on the QRadar user interface.
    4. In the Expiry Date list, type or select a date that you want this service to expire. If an expiry date is not necessary, select No Expiry.
    5. Click Create Service.
  5. Click the row that contains the service you created, select and copy the token string from the Selected Token field in the menu bar, and close the Manage Authorized Services window.
  6. In the Configure Authorized Service Token window, paste the token string into the Token field in the app and click Set.

What to do next

Assigning required capabilities for your app