Use Case 1: Change heartbeat interval

You want to change the heartbeat interval from 5 minutes to 1 hour on all deployed systems. Previously, this required manual or scripted changes to the agentconfig.xml file and a WinCollect service restart. With templates, you can change this interval by performing the following steps.


  1. Locate the tmplt_AgentCore.xml template in the \IBM \WinCollect\templates directory. This service contains the Heartbeat Interval configuration.
  2. Make a copy of the template and name it service_AgentCore.xml.
  3. Change the value of the HeartbeatInterval parameter to 3,600,000 milliseconds (1 hour).
    <Service classification="Static" type="Service" version="7.2.8" module="AgentCore" name="AgentCore">
    			<Parameter name="HeartbeatInterval" value="3600000"/>
    			<Parameter name="ConfigurationCheckInterval" value="300000"/>
    			<Parameter name="Enabled" value="true"/>
    			<Parameter name="Deleted" value="false"/>
  4. Move the service_AgentCore.xml file to the \IBM\WinCollect\patch directory.
    After a few seconds, the file disappears and the agent restarts. The old agentconfig.xml file is moved to the backup directory (patch_checkpoint_xxxx).