Configuring date and time
To ensure that captured data is time-stamped correctly, you must configure the date and time that QRadar® Network Packet Capture uses. You can configure a local date and time for QRadar Network Packet Capture, or you can enable Network Time Protocol (NTP) or Precision Time Protocol (PTP) to synchronize the date and time from an external source.
About this task
Ensure that a PTP cable is not connected to the QRadar Network Packet Capture appliance.
If you are modifying the time system from a previous setting, make sure you turn off the data capture before you install any updates.
If a significant time-jump (greater than one minute) is expected, restart the QRadar Network Packet Capture appliance after the update to ensure that all the subsystems are synchronized.
If a negative time-jump is expected, erase all captured data before the update to avoid timestamp problems. For more information about using Clean Slate to do this, see Restarting the appliance and performing a factory reset.