Troubleshooting and diagnosing problems

To isolate and resolve problems that your users have while using QMF, you can use the troubleshooting and support information.

Applying QMF service
Whenever you experience a problem with QMF, first ensure that the service level of your QMF installation is current.
Correcting common problems
Check the list of common problems and possible solutions before you try a more in-depth diagnosis.
Managing QMF performance
You can monitor the performance of QMF and find some solutions or workarounds to common performance issues.
Using diagnosis aids
Try to diagnose the problem by using a variety of diagnostic aids.
Reporting a problem to IBM
After trying to find your answer or solution by using other self-help options such as technotes, you can contact IBM® Software Support. IBM Software Support provides assistance with product defects, answers FAQs, and helps users resolve problems with the product.

Parent topic: Managing QMF for TSO and CICS