Invalid configuration settings

In the common.properties file, an incorrect database specifier was set.

Symptoms

  • These services will not start:
    • appsvr
    • eventprocessor
    • queuemanager
    • scheduler
    • workflowengine
  • Errors appear in these log files:
    • $TOP/etc/logs/db_pool
    • $TOP/etc/logs/svc

Resolving the problem

  • Ensure that the smtp_address parameter points to an SMTP relay. Send email from the localhost or another system, which is capable of sending messages outside of the organization.
  • Make sure that the server has the appropriate capacity to handle the load and it is not shared with other systems.
  • Verify that the application server is connected to the database through a gigabit network.
  • Verify that the network card is set to gigabit full duplex and not on autonegotiate.
  • Verify that the average ping time between the application server and the database is less 0.25 ms.
  • Check the ulimit settings to make sure that the number of open file descriptors is 8000.
  • If using WebSphere® Application Server, make sure that the server is configured according to the recommendation.