Troubleshooting checklist for script workbench for Product Master
Troubleshooting is a systematic approach to solving a problem. The goal of troubleshooting is to determine why something does not work as expected and explain how to resolve the problem.
Use the general troubleshooting checklist to resolve common issues
in script workbench for IBM® Product Master. The
following is a list that can help you to resolve simple issues and
identify issues with the script editor:
- The Product Master server
explorer view does not display any folders or files and the user cannot
drag-drop files onto the view.The server explorer view of the remote Product Master document store cannot create folders or enable you to drag-drop files onto the root of the document store. Therefore, if the files or folders did not exist, nothing displays.
- Issue:
- Your document store is empty.
- Workaround:
- Go to the Product Master server and create a document in the document store. Then, go to the document store from the script editor.
- When the user saves a script, they do not see errors. However,
when they clean their project, errors are visible in the editor.The Build Automatically option controls whether Eclipse tries to build files when they are saved or updated. If it is not turned on, then builds need to be kicked-off manually using either the clean or rebuild menu items.
- Issue:
- Your script shows error in your project view.
- Workaround:
- Click Project > Build Automatically and
set the build automatically option is set to
true.
- Errors are not appearing in the Problems tab.If you have your filter set to ignore script editor errors, the errors do not display in the Problems tab.
- Issue:
- You are not seeing your errors display in the Problems tab.
- Workaround:
- In the Problems tab, click the drop-down arrow and select Filters. Select the check box for the Product Master errors to become visible.