IBM Product Master 12.0 Fix Pack 10

Operating Systems: AIX, Linux, and Windows (Workbench only)

Troubleshooting connectivity issues

Use the following topics to help resolve connectivity issues.

JMS connectivity issues by using WebSphere Application Server bundled with WebSphere MQ
JMS connection for Product Master is set configured by using WebSphere® Application Server bundled with WebSphere MQ messaging provider.
JMS connectivity issues using WebSphere MQ server
JMS connection for Product Master is set and configured by using WebSphere MQ server.
Java connectivity issues
I have never received this error before. Why am I getting this error and how can I fix it?
java.net.ConnectException: Connection refused error
I am getting errors in the logs that are related to connection refusal.
java.sql.SQLRecoverableException: IO Error: Connection reset error
When the application is running, after a certain interval the read/write SQL queries fail due to the java.sql.SQLRecoverableException: IO Error: Connection reset error.
java.sql.SQLException: Listener refused the connection error
Running the test_db.sh script sometimes results in the java.sql.SQLException: Listener refused the connection with the following error: ORA-12505, TNS:listener does not currently know of SID given in connect descriptor error.
java.lang.StackOverflow error
Why am I getting this error and how can I prevent it?
java.lang.OutOfMemoryError: Failed to create a thread error
Why am I getting this and how can I correct it?
java.lang.OutOfMemoryError: Java heap space error
Why am I getting this and how can I correct it?
Transaction log full error for imports implemented with the Java API
Processing large data sets through imports that are implemented with Java™ API may perform poor and eventually cause Transaction log full error (for example, SQL0964C on DB2®) when data is not committed intermittently.
Unable to change to remote directory error
Product Master tried to log in to a target FTP server and failed.
Product Master box does not see the target destination
I have never received this error before. Why am I getting this error and how can I fix it?
Is distributor working
I have never received this error before. Why am I getting this error and how can I fix it?

Parent topic: Troubleshooting issues