Generating and sharing a jProfiler profile task with the IBM Support
I have never received this error before. Why am I getting this error and how can I fix it?
Symptoms
You have rerun as much business logic that was removed as possible and a hotspot was identified.Resolving the problem
Generate a jProfiler profile of the task and send it to IBM® Support. You need to bundle the specific profiler files and ensure to include only the exact files and the license agreements in the bundle.- Modify the startup scripts so that it the server will start up with profiling turned on.
Note: We do not want profiling turned on during normal operation as that will slightly slow down the performance.
- Restart the server.
- Get the system ready to do the action to be profiled. Perform the following:
- For the Appserver, go to the user interface and be ready to click the button that starts the "slow" operation.
- For the Scheduler, get ready to start the import job.
- For the Workflow, get ready to start the workflow process.
- On the system status page, click Start Profiling.
- Start the action that you want to profile from the previous step 3. Click Save.
- When that action finishes, click Stop Profiling. The profile files are saved under $TOP/profiles.
- Rename the most recently created profile file to reflect the action being profiled.
- Send the profile file to IBM Support. See Contacting IBM Software Support.