Role costs

You can set an hourly cost to be applied when a resource belonging to a specific role is involved in the process.

IBM Process Mining considers the role cost for a resource only if the relative resource cost is not specified and also if the default resource cost is set.

Since the role cost might vary over time, you can define the date until which the specified cost must be considered for the role.

The IBM Process Mining cost model is as follows:

Activity Cost = Activity Standard cost + (AVG Working Time * Avg Resource or Role Cost)

Introducing human costs

To introduce Human costs into the model, the most suitable way is to set the Working time for manual activities, plus role costs for the different user roles.

Introducing automation costs

To introduce Automation costs into the model, set the activity standard costs for automatic activities.

Using the Role cost page

On the Role cost page, you can perform the following tasks:

Adding a role cost

  1. Open a project.

  2. Go to Data & Settings > Cost Settings > Role Costs.

  3. Click Add role cost.

  4. In the Add role cost dialog, do the following steps:

    a. In the Role field, select the role for which you want to add the cost.

    b. In the Hourly cost field, add the hourly cost of the selected role.

    c. In the End date field, define the date until which the specified cost must be applied to the role (the role cost might vary over time).

  5. Click Add and apply your changes.

Note: If you add a resource cost and role cost, resource cost (when specified) takes priority for counting the cost (it wins over the role cost). For more information on adding a resource cost, see Resource cost.

Editing a role cost

  1. Open a project.
  2. Go to Data & Settings > Cost Settings > Role Costs.
  3. Click Edit next to the role cost that you want to edit.
  4. In the Edit role cost dialog, update the values.
    Note: In the Edit role cost dialog, you can update only the Hourly cost and End Date. You cannot change the role.
  5. Save and apply your changes.

Defining a default cost value for all roles

  1. Open a project.
  2. Go to Data & Settings > Cost Settings > Role Costs.
  3. Click Edit next to the default role cost.
  4. In the Edit role cost dialog, add the value in the Hourly cost field.
  5. Save and apply your changes.

Deleting a role cost

  1. Open a project.
  2. Go to Data & Settings > Cost Settings > Role Costs.
  3. Click Delete next to the role cost that you want to delete.
  4. Confirm that you want to delete this role cost.
  5. Save and apply your changes.