Task mining agent compatibility matrix

The following table is the TM agent compatibility matrix. Use it to learn about different application types supported by TM agent.

Table 1. Applications supported by TM agent

Application Type	Application	Recording Type	Recorded Data	Limitation
Applications in Windows Operating System	General Windows applications (Such as Notepad and Calculator)	Mouse actions such as click and double-click. Cut, copy, paste actions.	Captures screen with action relevant data.	Does not track application relevant data.
Business applications	SAP	Tracks only when the user installs the plug-in. Dumps all data of the SAP page when a user performs certain actions such as changing a value, changing a tab, scrolling tables, actions on popups, saving changes.	Captures screen with action relevant data. (Such as material, quantity, plant, delivery date, price.)	SAP GUI Scripting is required to enable UI elements recognition in SAP GUI. You must update the scripting settings by configuring the client and the server system which you are connecting to.
Microsoft Office Suite	Microsoft Excel	Classical Windows events such as saving a file. Selection and modification of a cell. Mouse actions such as click and double-click. Cut, copy, paste actions (Ctrl+X, Ctrl+C, Ctrl+V, Ctrl+X) and screen captures.	Captures screen with action relevant data (only when a parameter is changed). For example, the contextual data that is recorded during the call modification is represented as follows: In this case, the modified cell is E5. TM agent records the actions along with the data in row 1 and row 5. In most cases, Row 1 represents the column heading, Row 5 represents a record, and E5 is a field.
Website/Chrome	Any website that opens on a Chrome browser	Tracks only when the user installs the plug-in. Records the clicked element.	Captures screen with action relevant data (such as `input`, `select`, `text area`, `span`, `a`, and `div`).
Website/Edge	Any website that opens on an Edge browser	Tracks only when the user installs the plug-in. Records the selected element.	Captures screen with action relevant data.	Does not work when in Internet Explorer 11 mode.
Website/Internet Explorer 11	Any website that opens on Internet Explorer 11 (IE11)	Cut, copy, paste actions (Ctrl+X, Ctrl+C, Ctrl+V, Ctrl+X) and screen captures	Captures screen with action relevant data.	Does not track application relevant data.
Email client	Microsoft Outlook	Captures screen with the following information. Relevant data: From and To fields, Subject field, Name of appointment, and has attachment field. Actions: reply to email, create new email, and create new appointment.