Accessing IBM® Process Mining

You can access IBM Process Mining in a Red Hat® OpenShift® Container Platform (OCP) environment or as a standalone application in a customized Linux non-containerized environment.

Accessing IBM Process Mining in a Red Hat® OpenShift® Container Platform (OCP) environment

In IBM Cloud Pak for Business Automation or any other standalone OCP environment, you can subscribe and access the IBM Process Mining services after you log in to IBM Cloud Paks or the OCP environment along with other subscribed services.

Accessing IBM Process Mining in an Linux non-containerized environment

To access the IBM Process Mining application that is hosted on Linux non-containerized environment, you must get a username and password from the Administrator. After receiving the username and password, you can log in to the application by entering the credentials in the Username and Password fields in the Login page.

If you have enabled the two-factor authentication, you receive a code in the Authenticator application. Enter this code in the Verification code field in the Log in page of IBM Process Mining before logging in. For more information, see the Enable two-factor authentication.

Changing the primary password

When you log in to IBM Process Mining for the first time, you are asked to change your primary password to ensure security. Do the following steps to change your primary password:

  1. Enter your credentials in the Username and Password fields.
  2. Click the Log in button to go to the Change Password page.
  3. Enter the required information in the following fields:
    • Username
      Your username is entered in the Username field by default.
    • Previous password
      Enter your existing password provided to you by the Administrator.
    • New Password
      Enter your new password.
    • Confirm new password
      Enter your password again to confirm.
  4. Click the Change password button.

Changing the forgotten password

To change the password when you forget your password, do the following steps:

  1. On the Login page, click Forgot your password?.
  2. Type your username in the Username field and click Get the reset link.
  3. Go to your email inbox and complete one of the following steps:
    • Copy the email token that you received in the email and paste it in the Email token field.
    • Click the Click here to access the login form button in the email.
  4. Type a new password in the New Password field.
  5. Confirm the new password.
  6. Click the Change password button to log in to IBM Process Mining with the new password.