Role costs

You can set an hourly cost to be applied when a resource belonging to a specific role is involved in the process.

IBM Process Mining considers the role cost for a resource, only if the relative resource cost is not specified and also if the default resource cost is set.

Since the role cost might vary over time, you can define the date until which the specified cost must be considered for the role.

The IBM Process Mining cost model is as follows:

Activity Cost = Activity Standard cost + (AVG Working Time * Avg Resource or Role Cost)

To introduce Human costs into the model, the most suitable way is to set the Working time for manual activities, plus role costs for the different user roles.

To introduce Automation costs (maintenance, depreciation and so on.) into the model, set the activity standard costs for automatic activities.