Exploring Analytics widgets

Accessing the widgets

To view the available widgets in Analytics, complete the following steps:

1. On the Analytics page, select your process and the dashboard for which you need to add the widget. Then, click Edit to open the Add widget panel.

   

2. On the Add widget panel, select a widget type to open the list of available widgets under it.

   

Types of widgets

The Add widgets panel displays all widget types that are available in IBM Process Mining.

The following table describes the widgets available in the IBM Process Mining application. You can click each link to know more about the widget.

Understanding the widgets

This section describes a few of the widgets available in the application.

Case list

You can use this widget to display the top 50 cases in a project along with the following information:

• Case ID
• Status (running or complete)
• Actual case lead time
• Actual case cost
• Violation of case cost KPI
• Violation of case lead time KPI
• Number of repetitions (recycles)
• Number of KPI violations

For every case, the violation of case cost/lead-time KPIs considers the actual cost/time of the case.

When defining the widget, you can enable the Enable case prediction to activate predictive analysis. This analysis helps you to predict the next activities of a running case and provides you a list of recommendations that are aimed at minimizing case lead time and cost. For more information, see Predictive Analytics.

From the Case list widget, you can do any of the following actions:

• Click download as CSV to export all the data displayed in the widget in CSV format.
• Click Monitor to create an Analytics widget monitor. For more information on how to create an Analytics widget monitor, see Setting a monitor for Analytics widgets

Case status

The Case status widget displayes a pie chart that represents the number of running and completed cases. You can click a segment to create a dashboard filter. On selection, all widgets in the dashboard (except the widgets with disabled the Apply dashboard filters option) are updated to display the data of the selected segment.

You can download the data in the widget as an SVG image or as a CSV file.

Case variants

The Case variants widget returns the first 100 variants.

For each variant, the following information are displayed in the widget:

• Frequency
• Number of events performed
• Average lead time
• Average number of repetitions (recycles)
• First time the variant appeared in the event log
• Last time the variant appeared in the event log
• Average variant cost
• Total variant cost

You can select multiple variants to compare them in the Process model widget. The selected variants are not used as filters in the dashboard unless you click the filter button.

You can export the data displayed in the widget as a CSV file.

In Analytics, you can add multiple Case Variants widgets in the same dashboard to analyse and compare different process mining models. This feature is also compatible with the Process model widget, so you can work on both widgets in one dashboard and compare the process mining models with different configurations. For more information about this feature, see the Process model section.

Lead time distribution

It displays the lead time distribution of cases (particularly useful to identify Outliers).

For example, in the figure, the selected column indicates that 2,063 cases are executed within 89d 16h and 107d 14h.

You can select a range to filter the dashboard by case lead time:

To quickly reset the filter, click the filter icon. You can also reset the filter from the action menu.

You can export this widget as an SVG image.

Path time histogram

This widget displays a certain Path Time distribution.

When defining the widget, you need to set the following values:

• Number of steps
  The value in the field sets the number of bars in the histogram. When you set more steps, it provides a fine-grain result.
• Minimum step duration
  The value in this field indicates the minimum time interval that should be considered for each bar. You must set a lower value to get a fine-grain result.

The following figures shows the values when 20 steps are considered with 1 second as minimum duration.

In the same scenario, when the number of steps are increased to 100, the widget displays the following result:

Likewise, when the the minimum duration is increased to 20 days, the widget displayes the following result:

Process model

In Analytics, you can add multiple Process model widgets in the same dashboard to analyse and compare different process mining models. This feature is also compatible with the Case Variants widget, so you can work on both widgets in one dashboard and compare the process mining models with different configurations.

To use this feature, create a new dashboard from the Workspace menu and select the Process model and Case Variants widgets. For more information about selecting and adding widgets, see the Accessing the widgets section.

Case Variants widget is compatible with the Process model widget through the same filter template. You can set a filter template to each instance. For more information about adding filters, see the Adding filters section.

If you set different filter template on Case Variants widget and Process model widget, the variants change on the Process model widget with the corresponding filter template.

Display an overlap of the selected variants to see, for example, most common behaviors.

You can select to visualize and compare one or more variants from the Case Variants widget or directly from this widget configuration (in this case the most frequent variants are automatically selected).

For each filter you can focus on frequency, performance, cost. Both in “absolute” terms or with respect to defined KPIs.

If you select more than one variant, you can compare them by activating the “analyze variants” toggle

Each variant is highlighted in a different color so that you can visually compare them.

On each activity and transition, a small histogram is displayed to compare the actual performance on that particular point of the process.

For example, if you activated the performance view, the average service and waiting times are compared. Click an activity or transition to obtain the details:

When you select an activity or transition, you apply respectively a contains activity filter or a directly follow dashboard filter.

This widget can be exported as an SVG image.

Bar chart

It displays selected data as a bar chart, based on the query you inserted.

To apply a dashboard filter, you must click a bar on the widget then click the Filter icon.

You can sort the chart by using the select box on the widget header.

From the action menu, you can reset the filters or export the current widget as an SVG image or as a CSV file. You can also click Monitor to navigate to the Monitor page.

Bubble chart

A scatterplot-like visualization that lets you represent up to two measures (bullet color and size) over other two measures. This widget needs two dimensions to work.

You can apply a filter on both dimensions by clicking a bubble. To reset the filters, you must use the filter bar.

From the action menu, you can export the current widget as an SVG image or as a CSV file.

Elastic

Elastic widget provides you with extensive capabilities to visualize your data in multiple graphical methods. You can create multiple widgets from a single set of data such as a table, and present them as charts without requiring HTML or JavaScript. The chart types can be line, area, bar, row, stacked, bubble, pie, or custom. You can use the new Style tab in the widget settings to further define your custom configurations for these chart widgets, including custom colors, visual mapping, filtered data, and custom chart axes.

To use elastic widgets, edit the dashboard, and select Charts from the Add widget panel. From the list, select Elastic.

The elastic widget appears as a table.

You can configure the widget by defining measures and dimensions, similar to other widgets. For more information, see the Configuring widgets topic.

After you configure the widget to display the required data, you can proceed to the Style tab to configure the widget styling and modify the visual representation of the table data.

To learn how to configure elastic widget style, see the Configuring elastic widgets section.

Line chart

It displays the evolution of one or more values over a time span, based on the query you inserted.

Note that this widget allows you to group data only by a timeframe dimension.

This widget has a unique filtering option. For each measure you can choose the following actions:

• Apply all filters on the measure
• Not apply the filter template on the measure, but still considering other dashboard filters applied
• Ignore all the dashboard filters

Consider that filters applied on IBM Process Mining are not ignorable.

Matrix chart

It helps you to compare the selected measures on different dimensions, based on the query you inserted. This widget needs two dimensions to work, considering that the second dimension must have at most two values.

This widget is useful to evaluate the benefits of automation for each activity.

In the configuration, it is possible to activate the Compute subtotals option to see the subtotal values of the measures (for example, the sum of robot and human total activity costs).

Pie chart

It displays selected data as a pie chart, based on the query you inserted.

You can filter the dashboard by clicking a slice. To reset the filter, you can click the selected slice.

This widget has the following configuration options:

• Show total
  If you select this option, it displays the total value that represents the 100% of the pie.
• Cap results
  If you select this option, it limits the number of slices of the pie chart by inserting an Other element to recap the less frequent values of the measure.
  For example, number of cases in which each resource is involved:

From the action menu, you can export the current widget as an SVG image or as a CSV file.

Row chart

It displays the selected data in a row chart, based on the query you inserted.

You can filter the dashboard by selecting one or more bars and clicking the filter button.

From the action menu, you can reset the filters or export the current widget as an SVG image or as a CSV file.

Stacked bar chart

It displays the selected data in a stacked bar chart, based on the query you have inserted. This widget needs two dimensions to work.

By clicking a specific color within a specific bar, you can set a dashboard filter on both the relative dimensions. To reset the filters, you must use the filter bar.

From the action menu, you can export the current widget as an SVG image or as a CSV file.

Matrix

It displays selected data in a matrix table, based on the query you inserted. This widget needs two dimensions to work.

You can create a dashboard filter by clicking a row or column value. To reset the filter, you must use the filter bar.

All data from this widget can be exported as a CSV file.

Table

This widget displays a tabular representation of selected data, based on the query you inserted.

You can apply a filter on the dashboard by clicking a row. To reset it, you must use the filter bar.

All data from this widget can be exported as a CSV file.

Card

You can use this widget to display one or more indicators.

To ensure a fast comparison between overall and filtered information, you must insert two cards that compute the same indicators and then, in the overall card, disable the option Apply dashboard filters.

Activity reworks

You can use this widget to display the information about activities with reworks (an activity that is repeated more than once for the same case). The widget also includes the following information:

• Average number of reworks per case
• Self-loop ratio
  Self-loop indicates that the process flow comes out and goes into the same activity
• Number of cases in which the activity has had reworks
• Average lead time of cases in which the activity has had reworks
• Total number of reworks for the activity
• Total cost spent on reworks for the activity
• Average time to perform the rework of the activity

You can consider only the reworks on conformant activities, or only the reworks during a certain activity interval.

All data from this widget can be exported as a CSV file.

Activity trend

It shows the number of cases that occur each month (and the average number), for the selected process.

If you select a specific activity for which you want to visualize the activity trend, the widget shows the number of events that occurred in each month for that activity (and the average number).

You can also download the widget as an SVG image.

Automation trend

It represents the automation monthly trend.

• The orange area shows the number of activities that are carried out automatically, and the blue area shows the number of activities carried out manually. Both refer to the left axis
• The gray line shows the total working time per month and refers to the right axis
• The blue bar shows the average manual resources per month that are involved in the process, and the orange bar shows the average robots per month that are involved in the process

You can also select a specific activity for which you want to visualize the automation trend, on the upper right corner of the widget.

You can also download the widget as an SVG image.

Behavior influencer

This widget shows the percentage at which the filter template set on the dashboard influence the behavior. By applying a filter template, in this widget you will see the process attributes sorted by influence score in a row chart:

By clicking on an attribute, you enter the details of its distinct values, sorted in a bar chart by relevance:

• The blue color represents the number of filtered houses in which that value appears.

• The orange color represents the total number of houses in which that value appears.

The chart can be sorted either by the number of cases or by the total number of cases.

Block stats

It reads a custom field regarding the status of blocks and reports a series of information:

• Average lead time
• Number of cases with blocks
• Number of blocks
• Average lead time without blocks
• Number of cases without blocks
• % of cases with blocks

The block stats can be displayed either for specific activities or for a custom field for which you specify a True value.

Case KPI summary

The Case KPI summary widget shows the number of cases that satisfies the specified KPIs thresholds and the corresponding average lead time.

By selecting one threshold, you create a dashboard filter on the relative cases. To reset the filter, you must use the Filter widget or Filter settings on the Analytics page.

Changes and automation stats

This widget reads a custom field regarding the status of changes and provides the following information:

• Average lead time (automatic and manual changes)
• Average lead time without changes
• Number of cases with or without changes
• Number of changes (manual or automatic)
• % of cases with changes
• % of changes
• Average manual changes per case

The changes and automation stats can be displayed either for specific activities or for a custom field for which you specify a True value.

You can also specify which stats to display.

The following figure shows the result of the widget:

Path trend

This widget displays the distribution of a given path configured by the user.