Environment verification tool fails or you cannot log on to PowerVC

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Follow these steps if you have problems running the environment checker.

Problem

  1. The environment checker returns this error: Unable to request data from the environment verification tool. Explanation: The validator service might be down or not responding to requests, or you cannot log on to PowerVC.
  2. The environment checker does not work when the user's shell is not configured to use the Bash shell.

Cause

  1. The environment checker is being run from a user ID that does not have proper authority.
  2. The environment checker is only supported when using Bash. The Korn shell is not supported.

Resolution

  1. Add the following line to the /etc/sudoers file: #includedir /etc/sudoers.d
    Note: The line must be added exactly as shown, including the number (#) symbol.
  2. Install the Bash rpm, configure your user profile to use the bash shell, then retry.