MAP 3330

Use this MAP to resolve the following problem:

  • IOA does not support functions expected by devices (URC 9008)

Step 3330–1

Identify the affected disks by examining the error log and the Display Hardware Status screen. For details, see Viewing device status.

Go to Step 3330–2.

Step 3330–2

Have the adapter card or disks been physically moved recently?

NO Contact your service support organization.

YES Go to Step 3330–3.

Step 3330–3

There are two possible ways to correct the problem. Perform only one of the following two options, listed in the order of preference:
  • Restore the adapter and disks back to their original configuration; then, either IPL the system or logical partition (it may be necessary to boot into Rescue mode) or reset the adapter by performing the following:
    1. Find the SCSI host number associated with the adapter by using the Display Hardware Status screen. For more details see Viewing the Status of Disks and Disk Arrays.
    2. Use the echo 1 > /sys/class/scsi_host/hostX/reset_host command to reset the adapter, where X is the scsi host number from the previous step.
  • Format the remaining members of the disk array, as follows:
    Attention: Attention: All data on the disk array will be lost.
    1. Run the iprconfig utility by typing iprconfig.
    2. Select Work with disk unit recovery.
    3. Select Initialize and format disk unit.
    4. Select the drives you wish to format then press Enter.

When the problem is resolved then go to MAP 0410: Repair Checkout, in RS/6000® eServer™ pSeries Diagnostic Information for Multiple Bus Systems.