Correcting a Failed Authentication state for a managed system
The Failed Authentication state can occur when the HMC access password for the managed system is not valid.
- Do you have an HMC password?
- Yes: Enter the HMC password and choose from the following
options:
- If the managed system goes to Operating, Power Off, or Standby state, the authentication was successful. This ends the procedure.
- If the managed system goes to No connection, Incomplete, Recovery, or Error state, refer to Correcting the managed system operating state.
- No: Do you have an ASMI admin password?
- Yes: Continue with step 2.
- No: Contact your next level of support to request CE login. Then continue with step 2, using CE login instead of admin password for step 2.a.
- Yes: Enter the HMC password and choose from the following
options:
- Perform the following steps:
- Login to the ASMI with admin authority. See Advanced System Management.
- Select Login Profile.
- Select Change Password.
- In the User ID to change field, select HMC.
- Enter the ASMI's admin password in the Current password for user ID admin field. Note: Do not enter the HMC user password.
- Enter the ASMI's admin password.
- Enter a new HMC access password twice and click Continue.
- From the Systems Management - Servers work pane, select the managed system.
- Select Update password.
- Enter the new password that was set in step 2.g. This ends the procedure.
